Take charge as a Team Lead at Roots in Banff, Alberta, where your leadership will shape the retail experience. Drive exceptional service and team motivation daily. As a Team Lead at Roots, you will play a crucial role in linking the sales team and store management. Your expertise in retail will guide associates while promoting a culture of collaboration and effective service. You will ensure smooth store operations and exceptional customer experiences. Key Responsibilities:
- Model customer service excellence among the sales team
- Assist management with operational activities and execution
- Provide coaching and constructive feedback to associates
- Oversee POS and daily banking procedures
- Facilitate open communication on the sales floor
Requirements:
- At least 1 year experience in retail apparel
- Demonstrated leadership capabilities among peers
- Robust problem-solving and organizational skills
- Passion for enhancing customer satisfaction
- Flexible availability including weekends and holidays
Lead with purpose at Roots, enhancing customer loyalty while supporting your team's development in the vibrant Banff store.
📌 Team Lead Position at Roots (Banff)
🏢 Roots
📍 Banff