Become a Team Manager in Sales Operations at goeasy. Manage a high-performing team and foster a culture of excellence in our contact center. At goeasy, you will lead a talented team of agents to achieve excellence in sales and customer service.

Your role as a Team Manager will involve developing strategies to meet KPIs, mentoring individuals for growth, and optimizing operations. Join a recognized leader dedicated to creating an inclusive and high-performance workspace supporting our easyfinancial and easyhome brands. Key Responsibilities:

- Develop talent and drive performance outcomes
- Oversee sales metrics and team accountability
- Identify efficiency improvement opportunities
- Manage daily operations and escalations effectively
- Create training materials and sales resources

Requirements:

- 3+ years in a leadership role
- 5+ years in sales or customer service
- Robust background in contact center operations
- Exceptional communication skills
- Ability to manage complex data insights

Shape the future of customer service at goeasy while fostering a successful team environment.

📌 Team Manager in Sales Operations (Mississauga)
🏢 goeasy
📍 Mississauga