RideCo powers on-demand transit in Canada. As a Technical Operations Analyst on our Customer Success & Operations team, you will manage customer requests, troubleshoot technical issues, and ensure service delivery meets KPIs.
You’ll be a pivotal link between clients and our organization. The role requires 3+ years in technical support, proficiency with MS Office or Google Workspace, and experience with Salesforce, Zendesk, JIRA or Confluence.