We cherish our open and speak-up culture, embrace our commitment to social responsibility, celebrate diversity, innovate boldly, take pride in what we do, and thrive together as a team.

At Volkswagen Group

Canada, Inc. we value initiative, creativity, teamwork, and high performance within a dynamic and engaging environment. A flexible, collaborative work culture Under the direction of the Manager, Group Academy, this individual contributor role is responsible for delivering high quality technical training to Volkswagen and Audi dealership service personnel, with a focus on the effective application of automotive technologies and processes. Training includes theoretical instruction as well as hands on diagnostic, maintenance, and repair procedures, delivered through a variety of blended learning formats.

The position is also accountable for the day to day operations and maintenance of the Training Center, including accurate scheduling, reporting, and administration of classes within the Learning Management System (LMS). In addition, the role contributes to the review, maintenance, and development of course curriculum and training content to ensure accuracy and alignment with emerging technologies. This is a fully on site position based at the Richmond British Columbia Learning Centre operating Monday through Friday during standard business hours.

While the schedule follows a regular weekday structure, flexibility may be required to meet business needs. Due to the nature of the role and training delivery requirements, occasional additional hours or adjustments to the work schedule may be necessary to support operational demands. Champion and represent the Volkswagen and Audi brands, ensuring all training delivery reflects the organizations’ technical excellence, safety standards, and customer experience expectations.

Deliver high quality technical instruction to dealership technicians and VGCA corporate employees, using the established Service Training curriculum and applying best practice adult learning methodologies. Plan, coordinate, and execute a continuous three month rolling Service Training schedule, including accurate class setup, roster management, and course closure within the Learning Management System (LMS). Collaborate on the review, enhancement, and development of training curricula, ensuring course materials, delivery methods, and assessments remain current, technically accurate, and aligned with emerging technologies.

Contribute to New Model Launch and New Technology initiatives, supporting content development, training readiness,



and technical accuracy for both planning and execution phases. Oversee day to day operations of the Learning Center, ensuring optimal functionality, safety, and security of all assets—including training vehicles, diagnostic equipment, tools, and facility resources—while maintaining compliance with all corporate and regulatory standards. Bachelor’s Degree - Major in Automotive Science and/or related discipline Accreditation in Adult Learning and Instructional Methodologies or equivalent certification is an asset A valid Provincial Technician's License or Interprovincial (Red Seal) Certification is required, supported by the necessary technical skills and competencies 5+ years of experience in a Technical Automotive position within an OEM Dealership ~ A minimum of 3 years of experience in training or teaching others is preferred Technical Expertise Deep knowledge of automotive systems, diagnostics, repair procedures and emerging technologies.

Demonstrated ability to translate complex technical concepts into clear, accessible instruction.

Adult

Learning & Instructional Skills Understanding of adult learning principles (e.g., Skilled in facilitating hands-on training, demonstrations, workshops, and classroom sessions. Clear writing skills for course materials, assessments, and technical explanations. Fluency or bilingualism in French and/or German is considered an asset. Ability to design, update, and improve training content and learning materials.

Experience assessing learning needs and adjusting content based on technology updates. Coaching & Feedback Ability to observe learner performance and provide constructive, actionable feedback. Skilled at encouraging learning, building confidence, and supporting skill development.

Strong analytical thinking to trouble‑shoot issues – both technical and learner‑related. Effective management of classroom dynamics, hands‑on shop environments, tools, vehicles, and safety protocols. Technology & Relationship-Building Skills Collaborative mindset when working with curriculum teams, dealerships, and OEM partners.

In addition to strong computer skills and proficiency using Microsoft applications (e.g., Word, Excel, PowerPoint, Teams, etc.),



familiarity and willingness to learn and use LMS and curriculum development software as required Ability to plan multi-month training calendars, manage logistics, and prepare learning environments. Thorough understanding of shop safety and high‑voltage/EV safety protocols. Availability for up to 30% travel, as per business requirements Salary range is dependent on factors such as industry-based experience, skills, training, credentials, and other qualifications.

Full-time employees of Volkswagen Group Canada, Inc.

Health Insurance Coverage: We offer comprehensive health, dental, and vision insurance, including a flexible plan to ensure employees and their families have access to quality healthcare tailored to their needs Health Spending Account: Retirement Plans & Savings: We offer a competitive defined contribution retirement plan and a generous savings match to help employees prepare for their future We recognize individual contributions and share company success through our Bonus & Merit Program, fostering a pay-for-performance culture Work Environment: Our facility inspires creativity and productivity, fostering an empowering hybrid work setting (where applicable) allowing employees can perform at their best Personal Days: We value work-life balance and offer personal days for your discretion, whether for personal reasons, recharging, or celebrating important holidays or events Volunteer Days: These days allow employees to support meaningful charities aligned with our values and social responsibility Company Designated Holidays: We recognize the importance of celebrating the holiday season with our team. Therefore, we reserve specific company holidays in December to ensure employees can enjoy the festivities Tuition Reimbursement: Part of our commitment to employee growth, this benefit covers approved course expenses to support ongoing education and long-term career development Volkswagen Group Canada uses AI tools integrated with our applicant tracking system to screen applications for validity and completeness.

Volkswagen Group Canada

Inc. is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, family status, gender identity, gender expression, national origin, age, disability or any other characteristic protected by federal, provincial, or local laws. We welcome and support applicants with disabilities through every stage of the recruitment process.

📌 Technical After Sales Trainer (f/m/d) (Vancouver)
🏢 Volkswagen Group Canada
📍 Vancouver