Enhance client confidence as a Technical Analyst for Disability Claims at iA Financial Group. This role focuses on analyzing claims and ensuring timely benefits payment to clients. At iA Financial Group, you will be instrumental in assessing new short-term disability claims with precision and empathy.

Candidates should possess strong analytical, administrative, and interpersonal skills. This position prioritizes delivering a reassuring client experience while defining eligibility and managing claim processes. Key Responsibilities:

- Gather and analyze claims data for assessment
- Communicate with clients and stakeholders for clarity
- Determine claim eligibility per contract criteria
- Process short-term disability benefits efficiently
- Maintain accurate claim records within systems

Requirements:

- Experience in customer service or insurance processing
- Strong analytical skills and sound judgment
- Exceptional communication skills with clientele
- Advanced English proficiency for interactions
- Ability to manage multiple files in a fast-paced workplace

Drive meaningful impact within the disability claims system at iA, focusing on thorough analysis and client-centered service.

📌 Technical Analyst for Disability Claims (Quebec City)
🏢 IA
📍 Quebec City