Excellent oral communication Excellent written communication Overview Languages English Education Other trades certificate or diploma or equivalent experience Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting ~ Industrial plant Responsibilities Tasks Answer written and oral inquiries Address customers' complaints or concerns Answer inquiries and provide information to customers Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.





Perform general office duties Receive and log complaints Answer clients' inquiries and provide information Experience and specialization Computer and technology knowledge Syspro MS Excel MS Outlook MS Word MS PowerPoint Word processing software Additional information Security and safety ~ Criminal record check Work conditions and physical capabilities ~ Attention to detail Personal suitability Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Team player Ability to multitask Dependability Honesty Quick learner Benefits Health perks Dental plan Health care plan Paramedical services coverage Vision care benefits Financial benefits Bonus Life insurance Registered Retirement Savings Plan (RRSP) Other Benefits ~ Free parking available

📌 Technical Customer Service Agent I - (Temporary Full-Time) (Amherst)
🏢 Waldale Manufacturing
📍 Amherst