This role sits at the intersection of delivery and product for MedMe's most important enterprise accounts. You'll be the accountable owner for turning committed scope into shipped work; coordinating between Engineering, Product, and MedMe's largest client relationships, without owning the commercial relationship itself. The other 40% will be dedicated to other larger, multi-year projects, think RFP-driven rollouts, where you'll own the plan, the timeline, and the risk list from kickoff to go-live.

Our mission is to build an all-in-one cloud-based platform that enables pharmacists to schedule, document, and manage clinical services at scale. With over 4,500 pharmacies using our software, we've facilitated more than 25 million patient services, transforming pharmacies into community health hubs across North America. Lead larger, multi-year enterprise projects.

Own the plan, timeline, and risk log for complex, multi-stakeholder deployments (RFP-driven rollouts, national account launches) from kickoff through go-live. Be the technical translator between Product/Engineering and the account team. Surface risk early.

Partner with the account team. Maintain accurate project status, scope, and timelines so anyone can see where a deployment stands without asking you directly. Proven technical project or delivery management experience, ideally coordinating software implementations or configurations with both engineering and business stakeholders in the room.

Organized and proactive on risk, you surface problems early rather than reacting once they're already visible to the client. Comfortable running and observing scrum/agile-style cadence,



including recurring syncs with both internal and external stakeholders. Excellent written and verbal communicator, a explicit status update and a steady presence with senior stakeholders. you'll help build it.

You've shadowed our top client cadence, know the current projects list end to end, and can name every open risk without prompting. You've taken ownership of at least one larger multi-year project end-to-end, with a documented plan, timeline, and risk log the team trusts. Long-term: MedMe's enterprise delivery has one clear, accountable owner — nothing falls through the cracks, Product and Engineering are freed to build, and the account team can focus on the relationship instead of chasing delivery status.

To ensure that each candidate's journey is consistent and the selection process is unbiased, the team at MedMe will not be responding to any personal messages regarding this role or other opportunities. Intro interview with the hiring manager Technical interview with the team How We Use AI

At MedMe, we use AI to help us organize and manage applications, so our team can spend their time where it matters most. AI helps us stay organized, not make decisions. We believe AI should make great people more effective, not replace the thinking and judgment that great hiring requires.





Comprehensive Health Benefits: Full coverage for dental, vision, physical, and mental health, plus a health spending account to cover additional wellness needs Group RRSP: Secure your future with our Group Registered Retirement Savings Plan (RRSP) We support your growth with a yearly budget dedicated to learning opportunities Work-from-Home Stipend: A dedicated stipend to help set up and maintain your ideal home office Office Closure for Holidays: Enjoy 1 week of company-wide office closure during the holidays Company Retreats: Participate in exciting on-site team retreats for collaboration and bonding This is a hybrid position, based at our office located at the intersection of Adelaide and Spadina in Toronto, with in-person work required 2-3 days per week, aligned to operational needs. Occasional travel is expected for customer meetings, partner discussions, and industry events. Remote candidates may be considered on an exceptional basis based on experience.

MedMe is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. MedMe is committed to developing an inclusive, barrier-free recruitment process and work environment. Forbes 30 Under 30: Our co-founders were named to Forbes 30 Under 30 for their work building MedMe.

MedMe is part of the 2025 C100 Growth Cohort, a selective community of Canada's top scaling companies. CAD $90,000.00 - $115,000.00

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