Join Batimat as a Technical Specialist for luxury kitchen and bath products, focusing on customer support and technical solutions. Embrace a role that emphasizes learning, problem-solving, and exceptional after-sales service. Batimat is seeking a passionate Technical Specialist dedicated to enhancing customer experience through expert problem-solving and technical knowledge.

Supporting premium products, you will bridge the gap between customers and suppliers, troubleshooting issues while coordinating effective solutions.

Your role is crucial in maintaining Batimat's reputation and trust within the industry. Key Responsibilities:

- Provide technical support to customers on luxury products
- Liaise with manufacturers and suppliers to resolve issues




- Troubleshoot product concerns and recommend solutions
- Investigate complex technical problems and root causes
- Document service cases and maintain accurate records

Requirements:

- Experience in technical support or a related field
- Strong customer service mindset and communication skills
- Curiosity for learning current products and technologies
- Problem-solving attitude focused on solutions
- Ability to manage multiple service cases simultaneously

Improve customer relations and drive service excellence as a Technical Specialist with Batimat.

📌 Technical Specialist for Luxury Products (Montreal)
🏢 Emco
📍 Montreal