FNZ seeks a Production Support Technical Specialist to provide leadership in technical expertise and issue management. This role requires robust analytical skills and customer interactions in a dynamic environment. Join FNZ's Production Support Team to engage directly with clients, resolving critical issues while influencing platform configurations.

This key role demands a solid understanding of asset management trends, regulatory compliance, and effective communication strategies. You will also guide junior team members and participate in customer training programs. Key Responsibilities:

- Provide leadership and support for assigned FNZ clients
- Resolve critical incidents and manage escalations effectively
- Document customer-specific requirements and ensure solutions are delivered




- Facilitate comprehensive training programs for FNZ customers
- Offer guidance on regulatory compliance for platform delivery

Requirements:

- 5+ years in financial services or wealth management
- Strong background in asset management and market trends
- Excellent organizational and time management skills
- Ability to communicate complex concepts clearly
- Independent working style with initiative focus

Motivate your career by delivering exceptional support and leadership within FNZ's innovative Production Support team.

📌 Technical Specialist in Production Support (Toronto)
🏢 FNZ Group
📍 Toronto