Job Type: Full-time | Location: Prince George, BC | Department: Operations | Reporting to: IOC Manager | Work Location Type: #onsite IREN is a leading AI Cloud Service Provider, delivering large-scale GPU clusters for AI training and inference. IREN’s vertically integrated platform is underpinned by its expansive portfolio of grid‑connected land and data centers in renewable‑rich regions across the U.With 100% renewable energy, we build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever‑evolving applications of high‑performance compute. We believe that human progress is invaluable, but it should be done in the right way – responsibly, sustainably and having a positive impact on the communities we operate in.

As the Data Center Operations Lead , you’ll play a pivotal role in developing new data center projects. This is your chance to thrive in a high‑growth environment, driving impactful projects at the cutting edge of energy and technology infrastructure. 3+ years in mission‑critical, 24/7 data center operations, including leadership, mentoring, and shift‑lead roles for small teams. ~ Expert in real‑time incident management, ensuring accurate categorization, prioritization, triage, and stabilization of IT hardware, network, and facility issues. ~ Skilled in monitoring GPU compute clusters, network environments, and facility infrastructure, validating alerts and coordinating immediate response actions. ~ Experienced in coordinating on‑site smart‑hands support, directing technicians and facilities staff based on incident priority and operational impact. ~ Solid commitment to operational continuity through shift handovers, accurate logging, risk communication, and clear inter‑team collaboration.



~ Bachelor’s degree in a technical field or equivalent military/technical operations experience. ~ This role requires availability for a rotational shift schedule including day, night, and weekend coverage. Candidates must be comfortable working overnight and maintaining productivity during off‑peak hours.

A shift premium may apply. Serve as the primary real‑time decision‑maker for active incidents while embedded onsite with shift teams, ensuring accurate categorization, prioritization, timely triage, clear communication, and stabilization actions across IT hardware, network, GPU clusters, and facility systems. Monitor IOC dashboards for GPU cluster, network, and facility alerts, validating signal quality, assessing operational impact, and coordinating appropriate response actions in real time alongside the shift team.

Validate ticket prioritization, ensure accurate routing, and identify emerging ticketing patterns or repeat issues, directing follow‑up tasks to IOC analysts, day‑shift leads, or on‑site technicians as needed. Coordinate smart‑hands activities and support requests related to GPU clusters, facility systems, and network operations, providing guidance to technicians and ensuring safe, timely execution. Perform initial root‑cause assessment (RCA) by collecting evidence, timelines, logs, and observations to establish category and priority,



then coordinate the handoff of deeper investigation and full RCA tasks to IOC analysts and day‑shift leads.

Conduct structured shift handover briefings and maintain precise operational logs, ensuring operational continuity, situational awareness, and seamless transition between shifts. Contribute to process improvements by identifying operational gaps, recurring issues, or workflow inefficiencies observed during the shift, and proposing actionable solutions. Provide guidance and mentorship to shift analysts, fostering consistent application of incident management standards and best practices while embedded onsite.

Be part of a mission‑critical environment that supports high‑performance computing. Contribute to a team that values innovation, growth, and technical excellence. Competitive hourly rate, finalized based on experience and impact.

RRSP matching program to help you plan for your future. Relocation assistance and support to get you settled. Comprehensive extended health and dental coverage to keep you and your family supported. Paid vacation to recharge, travel, or simply enjoy more life outside of work.

Professional development to support certifications, continuing education, or role‑related training. Community & Culture ~ Company events and team‑building activities.

Podtech Data Centers

Inc., We evaluate qualified applicants without regard to race, colour, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, and other legally protected characteristics. By applying for this position and submitting your resume and application materials, you consent to the processing of your personal information in accordance with our Job Applicant Privacy Statement available on our website at #

📌 Temporary Business Operations Specialist (Prince George)
🏢 IREN
📍 Prince George