Join a respected industrial products organization as a Customer Support Specialist in Thunder Bay, Ontario, with a focus on sales growth and customer satisfaction. This role emphasizes relationship-building and order management. In this full-time, permanent role, you will leverage 3-5 years of customer service or inside sales experience to manage customer inquiries, process orders, and provide logistical support.

Your ability to resolve issues and maintain operational accuracy will contribute to overall sales success. Key Responsibilities:

- Manage customer interactions effectively via phone, email, and in-person
- Process orders, arrange shipping, and handle documentation
- Respond promptly to inquiries and resolve service challenges
- Track shipments and manage delivery logistics
- Conduct follow-up calls to strengthen customer relationships

Requirements:

- 3-5 years of experience in customer service or sales support
- Excellent verbal and written communication skills
- Strong attention to detail in order processing
- Capable of juggling multiple priorities
- Post-secondary education preferred

Leverage your experience in customer service to thrive in a supportive, quick-paced environment in Thunder Bay.

📌 Thunder Bay Customer Support Specialist (Ontario)
🏢 Fuze HR Solutions
📍 Ontario