Join IMP Solutions as a Tier 2 IT Administrator in Halifax, Nova Scotia and enhance your skills in server and network management. Deliver outstanding service while tackling technical challenges head-on. In this critical role within our Managed Services team, you'll provide vital support for client IT infrastructures.

The position demands a proactive approach and solid technical aptitude, with a focus on resolving a variety of IT issues—ensuring systems are secure and operational. Your customer-first mindset will be key to your success in this role. Key Responsibilities:

- Take ownership of monitoring alerts and issues
- Contact customers to validate issues and provide updates
- Document incidents accurately in the ticketing system
- Provide troubleshooting for hardware and software
- Administer network infrastructure and respond to alerts

Requirements:

- Minimum three years of IT support experience
- Relevant educational background in Computer Science
- Proficient in operating systems and network environments
- Strong analytical and communication skills
- Detail-oriented and capable of thriving in a fast-paced setting

Make a meaningful impact in the IT sector with IMP Solutions by utilizing your technical expertise.

📌 Tier 2 IT Support Administrator Needed (Halifax Regional Municipality)
🏢 I.M.P. Group International
📍 Halifax Regional Municipality