06 Sep
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The Erb Group
|
Mississauga
06 Sep
The Erb Group
Mississauga
Posted Monday, August 17, 2026 at 4:00 a.m.
We Bring
Food to Your Family’s Table The Erb Group is one of North America’s largest privately-owned refrigerated transportation providers.
The Erb
Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.The Erb Group is a family-owned business and has been in the industry for over 65 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, and Winnipeg. In addition, we have been recognized as Best Fleets to Drive For several years, a Top Fleet Employer and continue to be a safety industry leader.
Shift: (Nights) Monday- Friday, 9:30pm-6:00am The Dispatcher plays a key role in coordinating and managing the movement of freight across various terminal locations. The Dispatcher will collaborate closely with drivers, and other operations personnel to maintain optimal routes, ensure compliance with company policies, and provide exceptional customer service. Move/Monitor drivers within computer dispatch system.
Collaborate with Terminal Operations to ensure timely departures of freight. Assess and prioritize freight movement to meet deadlines and operational goals. Assist the Local Operations team with manifesting loads accurately and efficiently.
Identify opportunities to optimize departure times and improve load factors, and communicate these insights to the Linehaul dispatch team. Coordinate efforts with the dock, data entry teams, drivers,
and other dispatch groups to manage load reductions and arrange for outside power when necessary. Monitor scheduled departures and driver wait times, providing regular reports on performance and identifying areas for improvement.
Monitor Cargo
Watch and alert drivers/arrange service etc for mechanical breakdowns. Must be capable of entering loads in Erb system if Customer Service is not available. Responsible to update client websites as required. Maintain a high level of customer service and professionalism when interacting with drivers, colleagues, and other stakeholders. Responsible for end of shift communication to ensure a smooth cross-over.
Experience on Erb systems including AS400. Previous experience in a dispatcher role considered an asset. Positive keyboarding skills and experience using computers including MS Office applications required.
Overtime as required. May require flexibility in work shifts to provide vacation coverage as needed. Company paid health insurance plans (health, prescription, dental and vision) Long-term disability insurance Employee & Family Assistance Program (EFAP) Uniform and annual tool allowance for apprentice and mechanic technicians Corporate discounts with Josslin Insurance and Goodlife Fitness Educational assistance up to 50%, with specific training required by The Erb Group paid in full Community and philanthropy opportunities Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs) The Erb Group is an equal opportunity employer andis committed to providing an inclusive and barrier-free work environment, including all stages of the hiring process.
📌 Transport Dispatcher - Night Shift (Mississauga)
🏢 The Erb Group
📍 Mississauga