Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada's leader in last-mile logistics.

Our vision is clear: to deliver rapid, accurate, and reliable service powered by cutting-edge technology. A Strategic Role at the Heart of Logistic Design and evolve recognition programs across the organization, taking into account business priorities, culture and operational realities.

Employee

Engagement & Annual Survey Structure and coordinate the annual engagement survey cycle including the deployment strategy, communication tools, timelines and monitoring mechanisms. Support teams in analyzing survey results, identify key findings, and prepare reports, tools, or recommendations for leaders and operational teams to take action. Ensure follow-up governance with key stakeholders to drive accountability, continuous improvement, and sustainable impact on the employee experience.

Performance Management

Contribute to the design improvement, planning, and launch of the performance management cycle across the organization, in collaboration with HR, internal communications, Workday, and key stakeholders. Define the key steps, roles and responsibilities, timelines, messages and accompanying tools needed to ensure a clear and effective deployment. Collaborate with Workday teams to validate business needs, test the user journey, identify potential issues, and ensure a simple and consistent experience for employees and managers.

Develop or adapt guides, training, FAQs, communications and support resources that will enable HR and operations to deploy and maintain the process in their teams. Act as a resource person for HR partners and leaders to clarify expectations, support process adoption, and foster constructive performance conversations aligned with business priorities. Track the progress of the deployment in Workday, completion rates,



issues raised by users, and adjustment needs during the cycle.

Analyze cycle learnings, user feedback, and available data to recommend continuous improvements to the process. Project management, continuous improvement and data analysis Lead other end-to-end organizational development projects, with autonomy, rigor, sense of priorities and ability to influence stakeholders. Design structured solutions, programs and tools, ready to be transferred to the operational teams for deployment, appropriation and maintenance over time.

Use data, analytics, performance indicators, and feedback from the field to evaluate the effectiveness of initiatives and guide decisions. Represent organizational development on specific committees or cross-cutting projects, demonstrating leadership, judgment, and credibility. Prepare guides, presentations, dashboards, reports and monitoring tools to support the deployment of initiatives and decision-making. 6-8 years of experience in organizational development, talent management, human resources, or similar roles. ~ University degree in organizational development, human resources, organizational psychology, administration or relevant field, or equivalent experience. ~ Demonstrated experience in project management, with a good ability to structure priorities. ~ Experience or strong interest in development, employee recognition, employee experience, engagement, and organizational development initiatives. ~ Experience or strong interest in operational environments, logistics or transportation, with an ability to understand the realities of the field and adapt initiatives to the needs of teams. ~ Comfortable with digital tools and interest in the digitization of processes related to the employee experience ~ Creative spirit, curiosity and solution-oriented. ~ Bilingualism in French and English is required, both oral and written. ~ Experience in a multi-site and multi-country environment - a s #

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