Technical experience in network design and deployment in CITRIX, UNIX and Windows environment Experience in designing and deploying a Windows 2008r2 Domain including DNS, DHCP, File Services, Print Services Experience installing and configuring networking hardware including firewalls and proxy servers.

Experience working within a large project team environment with tight timelines on major business transformation and IT initiatives Must be able to work in a team environment, as well as independently with minimal supervision and work well under pressure Good interpersonal skills with a natural ability to work with and support colleagues, ability to adapt to and work effectively with clients and co‑workers with different styles and levels of technical knowledge Positive, flexible, open‑minded approach towards work assignments Assist with setup/installation of recent software,



such as reviewing current software library / license library or obtaining documentation of what is available and how it should be installed

- TSR support for client requests, such as firewall rule changes, server / software upgrades, etc.
- Manage and resolve incidents relating to server/infrastructure, such as co‑ordinating with Infrastructure service provider personnel to diagnose server related issues, or incidents related to file dialog boxes, DLL configurations, etc. in CITRIX, UNIX and Windows environment
- Review, maintain and provide improvements to the general environment (hardware configuration, disk organization, etc.)
- Support the team on corporate initiatives driven by TELUS such as infrastructure monitoring
- Duties, incident analysis with TELUS, updating software (non‑SW), licenses. Contract

📌 Travel Support Analyst (Burnaby)
🏢 TecTammina
📍 Burnaby