Elevate transit services in Toronto as the Taxi Services Manager at the TTC. Deliver accessible taxi options while ensuring compliance, safety, and high-quality service standards. In this in office role within the Wheel-Trans Department, you'll manage the execution and performance of contracted taxi services.

Responsibilities include monitoring service efficiency, addressing contractor performance, and ensuring compliance with regulatory standards. Your impactful leadership will contribute to enhancing transportation accessibility for individuals with disabilities in Toronto. Key Responsibilities:

- Manage and improve contracted taxi service delivery
- Investigate and resolve service-related incidents
- Prepare procurement documentation for services
- Maintain quality assurance and compliance standards
- Monitor budget performance and control expenditures

Requirements:

- Post-secondary education or equivalent experience
- Proven knowledge of transit services for disabilities
- Familiarity with contract law and administration
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills

Leverage your skills in oversight, compliance, and customer service to enhance the TTC's taxi services.

📌 TTC Taxi Services Manager Position (Toronto)
🏢 City of Toronto
📍 Toronto