Fixed-Term Seasonal Term: September 15, 2026 – January 30, 2027 Salary: $75,000–$80,000 annually, prorated for the fixed term, based on experience Join the Vancouver Christmas Market as our Vendor Manager and take the lead in supporting the diverse community of food, beverage, retail, artisan and specialty vendors that help bring the Market to life each season. relationships, contracts and payments, sales and financial performance, through Market operations and move-out. This is a hands‑on management role for someone who combines exceptional relationship‑building and organizational skills with strong commercial judgment. You'll work directly with vendors to help them succeed while collaborating closely with Operations, Finance, Marketing and leadership to ensure the vendor program contributes to an exceptional guest experience and robust Market performance.

Your focus will be on managing and strengthening the current vendor portfolio, evaluating performance throughout the season, and helping shape vendor retention, recruitment and commercial strategy for future Markets. Serve as the primary point of contact for 80–90+ Market vendors, building strong relationships while maintaining clear expectations and accountability. Manage vendor communication throughout pre-production, Market operations and post-production.

Track vendor sales, commissions, revenue and financial performance in collaboration with Finance. Analyze sales and operational results to identify trends, opportunities and areas requiring improvement. Work directly with vendors to strengthen product assortments, pricing,



merchandising, presentation and overall commercial performance and Market standards.

Resolve vendor concerns and operational challenges professionally while balancing individual vendor needs with overall Market priorities. Maintain accurate vendor and financial records using QuickBooks Online, Microsoft Excel and our Vendor Management platform. Collaborate with Marketing to promote vendor products, stories and seasonal offerings.

Coordinate vendor move-out, inspections, outstanding payments and endof-season reconciliation. Evaluate vendor performance and make recommendations regarding retention, replacement, contract terms, category development and future recruitment. Help identify and recruit future vendors that strengthen the Market's distinctive, high-quality and authentic European offering.

You may come from events, festivals, hospitality, retail, food and beverage, markets, venue management or another environment where you've managed a large and varied group of business partners.

Experience managing vendors, exhibitors, tenants, suppliers, clients or other external business partners. Strong relationship‑management, negotiation and conflict‑resolution skills.





Experience working with contracts, pricing, commissions, budgets, revenue targets or financial reconciliation. Strong commercial judgment and an ability to identify opportunities to Strong Microsoft Excel skills and confidence working with financial and operational data.

Experience with QuickBooks Online or comparable financial software.

Experience with vendor management, CRM, event management or similar The ability to manage competing priorities and deadlines in a fast‑paced Experience collaborating across Operations, Finance, Marketing and leadership teams. Working at the Market The Vancouver Christmas Market is a fast‑paced, highly collaborative live‑event During installation and Market operations, this position requires substantial on‑site availability and flexibility to work evenings, weekends, early mornings, statutory holidays and extended hours as operationally required. The role involves extensive walking and standing, outdoor work in changing winter A hybrid work arrangement may be available during suitable portions of the pre and post Market period.

Annual salary of $75,000–$80,000, prorated for the fixed employment term Extended health care, subject to plan eligibility and the terms of employment Free Market passes and seasonal perks The opportunity to build strong relationships with an incredible community of local and international vendors The opportunity to help shape the future vendor mix and commercial strategy of one of Vancouver's signature seasonal events #

📌 Vendor Manager, Customer Experience (Vancouver)
🏢 Vancouver Christmas Market
📍 Vancouver