Maximize VIP effectiveness as a Sales and Account Manager. Focus on relationship-building, sales KPIs, and creating unparalleled gaming experiences for high-value players. As a key player, you will manage relationships with VIP clients, helping to drive gaming revenue through superior customer service and targeted engagement strategies.

With at least 1-2 years in gaming and a sales role, you'll handle communications, player queries, and hospitality events while adhering to compliance standards. Your commitment to understanding player preferences will enhance their gaming experiences significantly. Key Responsibilities:

- Develop strategies for high-value player engagement
- Achieve VIP sales KPIs through relationship management




- Oversee player communication and support
- Analyze betting behavior to optimize offerings
- Collaborate with VIP teams on account upgrades

Requirements:

- 1-2 years in online or brick-and-mortar gaming
- At least 1 year in a sales role
- Experience in luxury service or account management
- Proficiency in Excel and robust communication skills
- Must attend high-level events across North America

Drive customer satisfaction and loyalty by leveraging your expertise in managing VIP relationships and enhancing their gaming journey.

📌 VIP Sales and Account Manager (Toronto)
🏢 Penn Interactive
📍 Toronto