Permanent Full Time Process Improvement Analyst plays a key role in driving operational excellence across Brand, Marketing, Communications and Social Impact (BMCI). Planning & Operations Manager , this role designs and implements efficient, scalable processes that support BMCI-owned workflows impacting partners across the organization. Working with cross-functional stakeholders, the role identifies current-state challenges and delivers future-state solutions that improve planning, prioritization, and execution.

Through process analysis, process design, and continuous improvement initiatives, the role helps simplify ways of working, improve operational effectiveness, and support better business outcomes across BMCI. The successful candidate combines strong analytical and problem-solving skills with a passion for continuous improvement, stakeholder engagement, and operational excellence. Partner closely with BMCI leaders and cross‑functional stakeholders to understand operational pain points and identify opportunities for process improvement.

Research, design, and implement lean, efficient, and scalable planning and operational processes aligned to corporate priorities. Actively support change management efforts, including communication, training, and adoption strategies. Collaborate with Audit, Compliance, and Legal partners to ensure processes meet governance and regulatory standards.

Design and deliver training for contributors, stakeholders, and leaders on systems, processes, and analytics methodologies. Contribute to continuous improvement initiatives and support the implementation of new ways of working across BMCI. 3+ years of experience supporting and improving planning, prioritization,



and delivery of work within a complex team or organization. A continuous improvement mindset, with a passion for building efficient, sustainable processes that help teams and the business succeed.

Experience using business, workflow, automation, and reporting tools to plan, manage, track, and continuously improve work and operational processes. Post‑secondary education in business, operations, marketing, or a related field, or an equivalent combination of education and practical experience. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country. We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other.

Flexible health and dental advantages, plus a $5,000 mental health benefit to support your well-being. Time Off:In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial

Security:Company-matching pension plan,share ownership program and additionalinvestment options.

Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events. All information provided will be handled in accordance with applicable laws and Canada Life policies. #

📌 Visual Management Analyst (London)
🏢 Canada Life
📍 London