Warehouse Associate (Full-Time, Contract) Job Category : Retail Services Full-Time In office Vancouver Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on working towards bringing families closer together and to creating memories worth repeating.

Our Core

Values – greatly exceeding guest expectations, serving others, creating emotional connections, constantly improving – give us purpose and guidance. Reporting to the Manager, Stockroom, this role is responsible for inventory control, organization and maintenance for the Vancouver Aquarium’s retail warehouse and Gift Shops.

The Warehouse

Associate supports the highest level of customer service behind the scenes and on the floor ensuring appropriate stock levels and stepping into the Retail Sales Associate role as needed. Assist with the Retail Store’s inventory control: Receive, price, and determine proper storage methods and stock location based on turnover and environmental/physical capabilities of facility

- Verify inventory of packing slips to physical counts of stock: investigate discrepancies and adjust for errors and defects




- Process and coordinate shipments of website and catalog orders
- Conduct monthly inventory audits
- Assist with the annual inventory audit.

Organizes the retail warehouse and Gift Shops: Gift Shop, off-site retail shops, satellite retail kiosks etc.

- Transport product between retail locations
- Maintain warehouse cleanliness, supplies, tools and equipment; on the floor cashier, customer service sales etc.
- Respond to customers and cashiers’ questions concerning merchandise
- Provide assistance and support to warehouse volunteers
- Answer phones and perform other duties as assigned. 1-2 years Customer Service experience or equivalent. ~ Valid class 5 driver's license ~ Excellent internal and external customer service and communication skills ~ High level of consistency and accuracy with data entry and paperwork ~ Basic knowledge of MS Office: Outlook, Word and Excel ~ Flexibility and availability in schedule are required during the week, including evenings, weekends and holidays. Ability to work outdoor in all weather conditions #

📌 Warehouse Associate (Full-Time, Contract) (Vancouver)
🏢 Vanaqua
📍 Vancouver