Elevate retail operations as an Onsite IT Support Specialist, providing crucial technical support for users both on-site and remotely. Drive effective resolutions with expertise in ERP and Point-of-Sale systems.

This role at a retail workplace focuses on offering front-line support for various hardware and software systems, ensuring seamless transactions and network reliability. You will troubleshoot HP hardware, network connectivity, and assist with new store setups.

Flexibility to work weekends and holidays is essential as you support the team across multiple locations.

Key Responsibilities:

- Provide technical support to onsite and remote users
- Troubleshoot ERP and Point-of-Sale systems effectively




- Install and configure HP retail hardware and peripherals
- Manage and resolve network printer issues
- Assist in deploying new retail locations and projects

Requirements:

- Five years of proven end-user technical support experience
- Expertise in ERP systems and retail POS environments
- Knowledge of Microsoft Active Directory and Azure AD
- Strong background in database architecture and performance tuning
- Valid driver's license for travel between locations

Utilize your technical skills in retail to enhance user experience and operational efficiency.

📌 Onsite IT Support Specialist for Retail (Toronto)
🏢 Jobtailor
📍 Toronto