Join WEM Inn as a Guest Services Clerk, focusing on guest interaction in Edmonton, AB. This full time role requires customer service skills and flexibility across various shifts. In your role as Guest Services Clerk at WEM Inn, you will handle check-in and check-out processes while ensuring each guest feels welcome.

With prior customer service experience, particularly in hotels, you'll manage payments and respond to inquiries regarding hotel services and local attractions. A professional appearance and a friendly demeanor are essential to create a pleasant experience for all guests. Key Responsibilities:

- Welcome guests and facilitate smooth check-in/check-out
- Confirm reservations and process payment transactions




- Ensure lines remain manageable while offering excellent service
- Assist guests with inquiries about their stay and local amenities
- Resolve guest complaints with professionalism and care

Requirements:

- Customer service experience, preferably in hospitality
- Strong communication and interpersonal skills
- Professional appearance with a friendly approach
- Ability to stand for long durations and assist with luggage
- Strong organizational skills and ability to work under pressure

Elevate guest experiences by delivering exceptional service at WEM Inn in Edmonton.

📌 WEM Inn Guest Services Clerk (Edmonton)
🏢 West Edmonton Mall Property Inc. (West Edmonton Mall u0026 Fantasyland Hotel)
📍 Edmonton