Join WEM Inn as a Guest Services Clerk, focusing on guest interaction in Edmonton, AB. This full-time role requires customer service skills and flexibility across various shifts. In your role as Guest Services Clerk at WEM Inn, you will handle check-in and check-out processes while ensuring each guest feels welcome.

With prior customer service experience, particularly in hotels, you'll manage payments and respond to inquiries regarding hotel services and local attractions. A qualified appearance and a friendly demeanor are essential to create a pleasant experience for all guests. Key Responsibilities:

- Welcome guests and facilitate smooth check-in/check-out
- Confirm reservations and process payment transactions




- Ensure lines remain manageable while offering excellent service
- Assist guests with inquiries about their stay and local amenities
- Resolve guest complaints with professionalism and care Requirements:
- Customer service experience, preferably in hospitality
- Strong communication and interpersonal skills
- Professional appearance with a friendly approach
- Ability to stand for long durations and assist with luggage
- Strong organizational skills and ability to work under pressure Elevate guest experiences by delivering exceptional service at WEM Inn in Edmonton.

📌 WEM Inn Guest Services Clerk (Edmonton)
🏢 West Edmonton Mall Property Inc. (West Edmonton Mall u0026 Fantasyland Hotel)
📍 Edmonton