Become an Implementation Consultant at Viv Technologies and lead the digital transformation for home care operators. This Toronto role combines project management with user training to support successful software implementation.

You will manage complex, multi-site customer implementations, ensuring a seamless transition from kickoff to go-live. Your project management skills will coordinate multiple stakeholders while providing the necessary training and support for end-users.

By feeding your insights back into the organization, you'll also serve as a catalyst for continuous improvement.

Key Responsibilities:

- Oversee customer implementations from kickoff to successful go-live
- Facilitate discovery sessions to tailor software to each agency
- Manage data migrations,



ensuring accuracy and problem resolution
- Deliver training sessions for wide-ranging user backgrounds
- Drive adoption and collaboration post-launch

Requirements:

- 2 years of experience in customer implementation, including 1 year end to end
- Experience running concurrent customer projects effectively
- Skilled in software configuration
- Strong facilitation and training abilities
- Excellent written communication skills

Utilize your skills in project management and training to foster success in home care environments with Viv Technologies.

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📌 Implementation Consultant for Home Care Software (Toronto)
🏢 Viv Technologies
📍 Toronto