Job Description

Current work authorization for Canada is required for all openings

This is a regular, full-time role

You will be working 100% in-office

The work location for this role is 483 Bay Street in Toronto until approximately late 2026 when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Who We Are

At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we're constantly seeking to find new and better ways to help our clients.

As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you'll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You'll have a wide range of opportunities to grow and develop your career in an inclusive environment where you'll feel valued and supported to be your best - both personally and expertly.

What You Will Do

This role works in partnership with the facilities and security team. The incumbent will assist and, in some cases, manage the day-to-day running of various facilities activities, including handling work orders, meeting event coordination (including setup and teardown), handling café and lunch spaces through restocking and distributing supplies.

The incumbent is a self-starter, who can prioritize work and ensure that work is performed, while delivering a high customer service experience to internal and external customers.

Key Responsibilities

Assist with addressing client concerns/issues using the work order system.

Backup for Team Members - Facilities Coordinator.

Work with landlord and other internal stakeholders to coordinate building services and adhere to building rules and regulations.

Meeting event coordination and café cleanup.

Stock and distribute supplies inventory as required.

Furniture setup for meetings and external events/basic furniture & equipment installation.

What We're Looking For

Secondary school graduation or equivalent work experience required

3 months of work experience

What You Will Bring

Team player

Proven customer service skills

Comfortable with technology

Ability to be proactive





Comfortable with escalation

Ability to organize time and prioritize work

Excellent verbal communication skills

Ability to work well under pressure

Ability to lift 50lbs without any assistance

Nice to have

Previous job or volunteer experience as a day porter or similar facilities role.

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That's why we offer a competitive compensation package designed to support your success today—and your financial well‐being tomorrow.

Base Salary and Discretionary Performance Bonus Total annual cash compensation (base salary plus target bonus) ranges from $49,000 to $60,000, based on your experience and qualifications.

RRSP Contribution After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

We're proud to offer a compensation package that aligns with provincial pay transparency requirements.

Some of the ways we'll help you feel valued and supported as part of our team

Flexible working arrangements - 100% remote, hybrid, and in office options

Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you

Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy

Parental leave top‐up to 100% of your salary for a period of 25 weeks

Up to $650 for home office equipment

Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice

Diversity and inclusion programs, including an active network of Employee Resource Groups

Extensive career development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

We care a lot about fostering a compassionate,



people‐centric culture, and are proud to have been named one of Canada's Top 100 employers for the last five years.

We use AI-enabled Linked In Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the Linked In HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity.

If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans' status, Aboriginal/Native American status or any other legally‐protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at Fidelity Canada S [email protected] .

We are proud to be recipients of the following

Canada's Top 100 Employers

Greater Toronto's Top Employers

Canada's Top Family‐Friendly Employers

Canada's Top Employers for Young People

Great Place To Work Certified

Best Workplaces for Inclusion

Best Workplaces for Mental Wellness

Best Workplaces for Today's Youth

Best Workplaces for Women

Best Workplaces in Financial Services & Insurance

Best Workplaces in Ontario

Best Workplaces with Most Trusted Executive Teams

Linked In Top Companies in Canada

Human Resource Director (HRD) - Best Place To Work

HRD - 5-Star Benefit Program

HRD - 5-Star Diversity & Inclusion Employer

Designations

Canadian Compassionate Companies – Certified

Benefits Canada's Workplace Benefits Award - Future of Work Strategy

Talent Egg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting

Canadian HR Reporter's Most Innovative HR Team

📌 Facilities Attendant (Mississauga)
🏢 Fidelity Canada
📍 Mississauga