About Us

The Restaurant at Redstone offers a warm, welcoming dining experience in the heart of Niagara wine country. Our beautiful space features an expansive outdoor terrace and an 80-seat indoor dining room, providing the perfect setting to enjoy our seasonally inspired, locally sourced cuisine. We are dedicated to creating memorable experiences that celebrate the best of our region.

Position Summary

We are currently seeking passionate, service-focused full-time Servers to join our team. Our ideal candidates are enthusiastic about creating memorable guest experiences and have full, open availability, including evenings, weekends, and holidays.

Primary Duties and Responsibilities

· Ensure that all tables are greeted in a timely fashion (no more than 5 minutes after being seated)

· Ensure that all orders are taken, rung in and delivered accurately and in a timely fashion

· Report any shortcomings in service, food or the guest experience to the manager on duty immediately

· Is present in the kitchen to deliver food to tables whenever possible in a timely fashion while always abiding by Redstone service standards

· Ensures all tables are cleared and reset in a timely fashion (no more than 5 minutes after the guest is finished or after the guest leaves)

· Effectively convey all relevant information to the kitchen when ordering food (i.e. allergies, time restraints, previous wait, previous bad experience, return guest, VIP, etc.)

· Educates the guests on all products and is able to effectively upsell with the goal of driving sales





Position Requirements

· Minimum 3 years of service experience in a comparable workplace

· Smart Serve Certification required

· Ability to work effectively under pressure in a fast-paced, environment

· Extremely guest-oriented with a genuine ‘always say yes’ attitude

- Conflict resolution, negotiation, and objection handling skills
- Able to respond quickly in a dynamic and changing environment
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
- Able to effectively communicate both verbally and in writing

If you are interested in this opportunity, please send your resume by email to [email protected]. Refer to the position being applied for in the subject line of your email (i.e. Job Application for Server). No phone calls, please.

Redstone values a diverse workforce and invite all interested and qualified applicants to apply. We support requests for accommodation from applicants with disabilities in its recruitment process. If you require an accommodation due to a disability throughout the recruitment process, including submitting an application or undergoing testing, please contact Human Resources at [email protected].

We thank all applicants for their interest in joining the Redstone team, however, only those candidates selected for an interview will be contacted.

Job Type: Full-time

Pay: From $17.60 per hour

Experience:

- Serving: 3 years (preferred)

Work Location: In person

📌 Server (Beamsville)
🏢 Redstone Winery
📍 Beamsville