OMEX Agriculture Inc. is a Canadian fertilizer company with nearly 50 years of experience serving customers in over 65 countries, including more than 25 years in Canada. OMEX is a leader in the development of innovative fertilizer and supplement products for the agriculture and horticulture markets and operates a proprietary formulating plant in Oak Bluff, Manitoba.

OMEX Agriculture Inc. is currently looking for a positive, energetic, organized, detail-oriented, customer-focused, and team-oriented individual to join our team as a Customer Service & Sales Coordinator. This role will support our office and sales team and report to the Operations and Marketing Manager at our head office in Oak Bluff, MB.

This is a full-time position; however, we are open to considering a current post-secondary student who is available to work part-time during the school year and transition to full-time hours during the summer. The schedule for a student candidate can be discussed based on school commitments and business needs.

The Customer Service & Sales Coordinator will perform a wide range of duties including but are not limited to following:

Administration, Order Processing and Customer Service:

- Answer general phone calls from customers, vendors and sales representatives ensuring the full adherence to the company’s high standard of customer service.
- Enter, Process and Ship orders to customers.
- Prepare and administer the required paperwork for third party warehouses.
- Arrange logistics to ship product throughout Western Canada and the US.




- Build and maintain relationships with new and existing transport companies to ensure timely and accurate deliveries to our customers.
- Work closely with our customers to address any inquiries and concerns regarding product availability and shipments.
- Provide quotes to new and existing customers when required.
- Scan all shipping paperwork and accurately save them on OMEX’s internal portal for record keeping.
- Liaise daily with the Production Department to ensure timely manufacturing of products to ensure adequate inventory levels available for sale. This includes properly assigning and moving products to the appropriate warehouses for consumer sale.
- Help during the busy season in preparing and printing labels for the Production Department.
- Contribute and implement recent ideas to help improve and produce ideal operational processes.
- Process monthly inventory counts for external warehouses.
- Provide administrative support for the sales team, including but not limited to printing brochures and organizing travel and meetings.
- Assist management with various projects and assignments, and perform other duties as required or assigned.




- Manage expectations and projects with a positive and professional attitude by always complying with the company policies and procedures.
- Sort incoming mail and courier deliveries for distribution; prepare and send outgoing mail and courier parcels as required.

Sales Coordination

- Manage the entirety of the tradeshow season schedule, including all registrations and hotel or travel bookings.
- Research, review and purchase promotional items and clothing for tradeshows and sales objectives.
- Create and print brochures for the sales representatives when required.
- Create, update and prepare product labels for production when required.
- Attend various tradeshows to support sales team and sales efforts.
- Attend sales training and develop an understanding of products and services.
- Arrange and assist in the creation, and distribution of supporting documents and presentations to help the sales team in generating business leads.
- Product registrations (in the US states if required).

Transportation will be required as public transportation is not available to Oak Bluff.

We thank all candidates that apply, but only those chosen to be interviewed will be contacted.

Deadline: Until position is filled.

Pay: $41,369.84-$51,864.25 per year

Benefits:

- Casual dress
- On-site parking
- RRSP match

Application question(s):

- Do you reside in Manitoba?
- Do you have a valid Class 5 drivers license?
- Do you have experience in customer service?

Language:

- Fluent English (preferred)

Work Location: In person

📌 Customer Service and Sales Coordinator (Oak Bluff)
🏢 OMEX Agriculture
📍 Oak Bluff