Job Title: Administration

Location: Therapy Villa Psychology Services

Job Type: Part-Time

Schedule: Weekdays and Weekends (open availability will be prioritized)

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**Please read instructions on how to apply.

⚠ How to Apply: https://docs.google.com/forms/d/e/1FAIpQLSdbHO60kFJE9dXB2alySmK7LPNGNrwbKhVEZ2rzSDGi142Ihg/viewform?usp=header

About Us:

We’re not just another clinic. We’re a small, growing, people-first team that believes healthcare should be both compassionate and efficient, and that starts with how we treat our staff. We believe in showing up for each other and doing meaningful work that helps our clients feel safe, supported, and heard.

About You:

You love keeping things organized, thrive in a team atmosphere but work well independently, and take satisfaction in making someone’s day easier. You bring warmth and genuineness to every interaction and can juggle multiple tasks without getting overwhelmed. You may not have all the answers, but are willing to find them, and to do it with kindness.

Key Responsibilities:

You'll be the first friendly face people see when they walk through our doors or call our front desk. You'll help keep things running smoothly behind the scenes and make sure clients and staff feel supported. Some of your day-to-day will include:

- Greet clients warmly and make them feel welcomed (in-person and over the phone)
- Respond promptly to phone calls, emails, inquiries, and voicemails
- Schedule, confirm, and manage appointments using Jane system
- Manage client paperwork (paper and electronic copies)



with accuracy and confidentiality
- Manage intake forms, billing, invoicing, and third-party insurance claims
- Update online booking availability for therapists
- Keep the office tidy and stocked with supplies
- Maintain and update Standard Operating Procedures (SOP); Track and report sales metrics and client satisfaction
- Attend monthly meetings
- Report to Operational Executive
- Supporting the clinical staff with various admin tasks as needed

Qualifications:

- Currently completing or have completed a degree in Psychology
- Prior experience in an administrative, receptionist, or clinic setting
- Excellent verbal and written communication skills
- Strong organizational and time management abilities
- Ability to work well as a team and independently both in-person and in a virtual setting
- Tech comfortable (Jane system, Google Drive, Word, Excel)
- Fast learner, multitasker, and willing to learn recent methods and software tools
- High level of professionalism and confidentiality

What We Offer:

- Supportive, collaborative, people-first work environment
- Food nearby
- Casual dress code

____________

**Please read instructions on how to apply:

⚠ How to Apply:

https://docs.google.com/forms/d/e/1FAIpQLSdbHO60kFJE9dXB2alySmK7LPNGNrwbKhVEZ2rzSDGi142Ihg/viewform?usp=header

Any additional information or documents can be sent to [email protected]

We look forward to hearing from you!

Job Type: Part-time

Pay: $18.00-$20.00 per hour

Work Location: In person

📌 Administrative Assistant (Etobicoke)
🏢 Therapy Villa Psychology Services
📍 Etobicoke