Retail Sales Associate

At 911 Supply, our mission is to ensure that First Responders get the right equipment for the job and get home safe. We are a trusted source of dependable equipment and need employees who can provide the level of service our customers have come to expect. As we continue to evolve and grow across Canada, we are looking for a new Retail Sales Associate based out of our Ottawa location.

Why 911 Supply? We will:

· Offer competitive compensation and benefits,

· Invest in your future with RRSP matching,

· Provide ongoing education opportunities,

· Offer employee discounts and deals,

· Host staff events,

· Offer a cohesive & friendly learning environment,

· Provide on-site parking, and

· Welcome you as part of the top team working for first responders in Canada!

There are no evening shifts and the store is closed on statutory holidays. The person filling this role will work 3 out of 4 Saturdays each month.

What will you be doing?

Building, maintaining, and expanding relationships with individual & agency customers. You’ll do this by:

· opening and closing the showroom, working the till, keeping the showroom clean and stocked,

· matching customer needs with available products in-person, by phone, and email,

· helping with customer returns, warranty claims, product questions, etc.,

· working with other departments to keep the business working efficiently,

· keeping up-to-date on product knowledge, industry trends, and other news & information relevant to our customers.





What do you need to succeed in this role?

· 2+ years of proven success in retail sales OR law enforcement or military experience,

· Solid listening, problem-solving, and organizational skills,

· The ability to change priorities quickly,

· The ability to lift up to 50lbs comfortably and safely, and stand for long periods of time,

· Comfort with the Microsoft Office suite.

What would be helpful in this role?

· Experience in retail and/or a background in the Military or Law Enforcement would be preferred.

· Previous experience with technical clothing and footwear,

· Experience with inventory management software,

· Ability to speak and write fluently in French would be an asset,

· Basic experience and comfort in handling a firearm and possessing or having the ability to acquire a Firearms Licence PAL/RPAL.

Compensation: $20.00-25.00/hour, commensurate with experience and knowledge.

Diversity, Equity, and Inclusion:

At 911 Supply, our goal is to ensure everyone is able to put their best foot forward. We are committed to inclusion across race, gender, age, religion, as well as identity.

This posting may be used to fill other positions.

If this opportunity sounds exciting to you, apply today!

Pay: $20.00-$25.00 per hour

Benefits:

- In office parking
- Paid time off
- Store discount

Shift:

- 8 hour shift
- Day shift

Work days:

- Monday to Friday
- Weekends as needed

Experience:

- sales: 2 years (preferred)
- Customer service: 2 years (preferred)

Work Location: In person

📌 Retail Sales Associate (Full-time) (Nepean)
🏢 911 Supply
📍 Nepean