Job details

Location :Val-d'Or,QC

Address :101, rue Fecteau

Number of positions available :1

Job status :Permanent

Work schedule :Full time

Work shift :Day ,Evening ,Weekend ,Work shift

Starting date : As soon as possible

Description

YOUR ROLE
As Passenger Services Agent/ Multi location, you are the first contact with our customers. You will, among other things, issue tickets, prepare boarding passes, check luggage and work at boarding gates. You will provide customer services related to various enquiries regarding rates, look for lost luggage, cargo acceptance, help passengers requiring assistance, order meals, assist with ramp duties such as load and offload bags when necessary , maintain and prepare daily operational reports and all other requests in order to ensure that our customers have the most enjoyable experience possible.

Requirements

Level of education : High school

Status : Completed

Work experience (years) : 0-2 years

Written French : Intermediate

Spoken French : Advanced

Written English : Intermediate

Spoken English : Advanced

Requested skills

DO YOU HAVE THE PROFILE?

- Two (2) to three (3) years of experience as a Passenger Services Agent, or in customer services role and ideally, in the field of aviation.




- Willing to travel for work.
- Able to use the computer tools put at your disposal efficiently.
- Consistently offer distinctive customer services.
- Know for your punctuality and ability to multitask.
- Motivated, enthusiastic and energetic, contribute positively to the team spirit.
- Bilingual (French and English), you have excellent communication skills
- Knowledge of the Cree language is an asset.

Benefits

Company supplied uniform

Employee assistance program

Life insurance

Medical and paramedical expenses coverage

Pension plan

Social activities organized by the company

Equal Opportunity Employer

This employer is an equal chance employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

📌 Passenger Service Agent - Multi location (Val-d'Or)
🏢 AirCreebec
📍 Val-d'Or