Overview
We are looking for a reliable, hardworking, and organized Administrative & Operations Assistant to join our team. This is a hands-on position combining office administration, operations, and customer service in our retail store. Candidates should have a good understanding of pool chemicals, water care, equipment, and products.

Responsibilities

- Answer phones and emails, assist customers, and follow up on service, quotes, invoices, and other requests
- Assist with scheduling, service coordination, invoicing, filing, data entry, and general office administration
- Communicate with customers, technicians, and suppliers regarding service, orders, availability, and deliveries
- Assist with purchasing, ordering, and inventory management
- Perform water testing and provide knowledgeable advice on pool care, chemicals, and products
- Assist customers in the store and help keep the store organized and stocked
- Assist with marketing, social media,



promotions, and other operational tasks as needed

What We're Looking For

- 2+ years of pool and/or spa industry experience
- Previous office or administrative experience
- Strong knowledge of pool products, equipment, chemicals, and water analysis
- Strong customer service, communication, and organizational skills
- Positive computer skills; QuickBooks experience is an asset
- Reliable, hardworking, detail-oriented, and able to multitask
- Able to work independently, take initiative, and pitch in wherever needed

Seasonal, part-time position, with reduced hours during the off-season and potential for increased hours during the pool season.

Pay: $18.00-$25.00 per hour

Experience:

- Pool Industry: 2 years (required)

Work Location: In person

📌 Administrative & Operations Assistant (Caledonia)
🏢 Hoppe's Pool & Spa
📍 Caledonia