Overview

Join our dynamic healthcare team as a Medical Office Assistant, where your energetic and organized approach will be vital in creating a seamless patient experience. In this role, you will be the friendly face at the front desk, managing patient interactions, scheduling appointments, and ensuring efficient office operations. Your attention to detail and positive attitude will help foster a welcoming environment for patients and staff alike. This paid position offers an exciting opportunity to develop your administrative skills within a supportive medical setting.

Responsibilities

- Greet patients and visitors warmly, providing excellent customer service at the front desk
- Schedule appointments and manage patient flow using electronic medical records systems such as Accuro
- Verify patient insurance information and process billing accurately
- Handle multi-line phone systems to answer inquiries, direct calls, and schedule follow-ups
- Maintain organized medical records in compliance with privacy regulations and office protocols
- Assist with administrative tasks including data entry, filing, and preparing documentation for medical providers




- Support clinical staff by coordinating patient flow and ensuring all necessary paperwork is completed prior to appointments

Skills

- Proficiency with electronic medical records platforms like Accuro
- Strong knowledge of medical terminology to accurately communicate patient information
- Experience as a medical office assistant in a family practice setting as well as taking patient's vital signs , administering IM injections, vaccinations and phlebotomy are highly desirable
- Previous medical or dental office experience demonstrating familiarity with front desk operations
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
- Effective communication skills for interacting with patients, providers, and insurance companies
- Experience managing multi-line phone systems and handling administrative responsibilities with professionalism
- This role is perfect for motivated individuals eager to contribute to a compassionate healthcare workplace. If you thrive in busy settings, enjoy helping others, and possess solid administrative skills, we invite you to apply!

Pay: $17.60-$26.46 per hour

Expected hours: 24.0 per week

Advantages:

- On-site parking

Work Location: In person

📌 Medical Office Assistant (Niagara Falls)
🏢 RUACH MEDICAL CLINIC
📍 Niagara Falls