Step into a leadership role at Pilot Flying J as a Retail General Manager. Focus on team development, sales strategy, and customer service excellence in travel centers.

Pilot Flying J is looking for a Retail General Manager to oversee its bustling retail operations. You will drive performance by implementing business plans, managing high-volume staff, and ensuring customer satisfaction. This role is integral to maintaining the successful operation of our expansive retail network.

Key Responsibilities:

- Develop and manage retail staff through training
- Drive sales while analyzing profit and loss metrics
- Ensure high-quality customer service standards
- Conduct staff meetings for ongoing improvements
- Maintain strong vendor partnerships for supply continuity

Requirements:

- Minimum 2-3 years in retail or service industry management
- Management experience with responsibility for financial results
- P&L; accountability in high-volume settings
- Ability to cultivate a customer-centric workplace
- Flexibility to work nights, weekends, and holidays

Emphasize integrity and leadership while driving success at Pilot Flying J's travel centers.

📌 Retail General Manager at Pilot Flying J (London)
🏢 Pilot
📍 London