Join WEM Inn as a Guest Services Clerk, focusing on guest interaction in Edmonton, AB. This full-time role requires customer service skills and flexibility across various shifts.

In your role as Guest Services Clerk at WEM Inn, you will handle check-in and check-out processes while ensuring each guest feels welcome. With prior customer service experience, particularly in hotels, you'll manage payments and respond to inquiries regarding hotel services and local attractions. A professional appearance and a friendly demeanor are essential to create a pleasant experience for all guests.

Key Responsibilities:



• Welcome guests and facilitate smooth check-in/check-out • Confirm reservations and process payment transactions • Ensure lines remain manageable while offering excellent service • Assist guests with inquiries about their stay and local amenities • Resolve guest complaints with professionalism and care

Requirements: • Customer service experience, preferably in hospitality • Robust communication and interpersonal skills • Professional appearance with a friendly approach • Ability to stand for long durations and assist with luggage • Strong organizational skills and ability to work under pressure

Elevate guest experiences by delivering exceptional service at WEM Inn in Edmonton. #J-18808-Ljbffr

📌 WEM Inn Guest Services Clerk (Winnipeg)
🏢 West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)
📍 Winnipeg