Elevate guest experiences as a Lead Guest Services Associate at Pilot Company. Drive service excellence, manage transactions, and lead a team to ensure top-notch guest satisfaction in a vibrant travel center setting.

At Pilot Company, this leadership role involves overseeing cashiers and processing merchandise and fuel transactions. You will mentor team members, resolve guest complaints, and ensure a clean, organized workplace. Your commitment to customer service will help maintain our renowned guest-focused culture.

Key Responsibilities: • Lead shift cashier team in processing transactions • Complete end-of-shift reporting and closeout procedures • Assist with deli and travel center functions • Model behaviors that support company purpose • Handle guest issues and resolve team conflicts

Requirements: • Knowledge of retail operations is essential • Outstanding customer service and teamwork skills • Proficiency with calculators and computer systems • Flexible availability for various shifts • Background check is a prerequisite

Utilize your retail experience and customer service skills to contribute to Pilot Company’s mission of fueling North America. #J-18808-Ljbffr

📌 Lead Guest Services Associate at Pilot Company (Winnipeg)
🏢 Pilot
📍 Winnipeg