Join to apply for the Associate Director, GMp Client Success role at KINESSOAs an Associate Director of GMP Client Success within our Solutions & Services team, you'll be a strategic partner to our clients and agency partners, ensuring their success across a broad spectrum of digital marketing and technology initiatives. While you'll be a specialist in the Google Marketing Platform (GMP), encompassing GA360, DV360, SA360, and CM360, your role extends beyond this ecosystem as an agnostic partner for our customers. You’ll be a trusted advisor, helping clients navigate their entire technology and data ecosystem. You will dive into client needs, uncover challenges, and connect them with the right solutions and experts. This role requires a proactive, analytical, and client‑centric individual who thrives in a agile environment and is passionate about driving tangible results. You will be responsible for both maintaining strong client relationships and fostering continuous improvement through proactive learning and strategic problem‑solving.Key ResponsibilitiesClient Success OversightOwn the client relationship, track interactions,



attend key events, and foster connections across the team.Build deep and lasting connections with clients, acting as a trusted advisor providing strategic guidance and support, and serving as a gateway to custom solutions that move the needle.Understand clients’ overarching business goals, technology infrastructure, and how it fits into our service offering.Successfully guide clients down the path of their digital transformation journey, while instilling trust in Google Marketing Platform technology.Oversee the effective delivery and implementation of solutions, ensuring projects are meeting or surpassing client expectations.Have regular touchbases with clients to discuss objectives, priorities, and challenges, ensuring client satisfaction is being met.Conduct regular strategic reviews, covering not only GMP elements but also ensuring broader technology and data challenges are addressed.Continue adapting client strategies to keep up with the changing digital landscape.

📌 Associate Director, Gmp Client Success (Toronto)
🏢 Kinesso
📍 Toronto