Drive member satisfaction and retention as a Member Engagement Representative at YMCA BC. Promote wellness and provide top-notch customer service in a friendly environment.
In this part time role, you will engage directly with YMCA members, providing facility tours and supporting fitness programs. Flexible shifts allow you to work during evenings and weekends, emphasizing personalized service and member support. The position demands effective communication skills and a commitment to maintaining a safe, engaging atmosphere.
Key Responsibilities:
• Promote memberships efficiently and positively
• Conduct tours aligning with YMCA standards
• Address member inquiries regarding fitness equipment
• Facilitate member orientations for equipment use
• Ensure cleanliness and safety across facility areas
Requirements:
• Current First Aid, CPR-C & AED certification
• Customer service experience in a fitness context
• Familiarity with Microsoft Office applications
• Reliable transit options for commuting
• Criminal Reference Check needed upon hiring
Bring your enthusiasm for community wellness to the YMCA BC team and help enrich lives!
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📌 Member Engagement Representative at YMCA BC (Chilliwack)
🏢 YMCA of GREATER VANCOUVER
📍 Chilliwack