Elevate your career with American Airlines as a Senior Coordinator in Airport Services at Toronto Pearson Airport. Lead a high-performing team while ensuring exceptional customer experiences.
This senior coordinator role is pivotal within the International Airports Team. You will engage and coach frontline team members, fostering a culture of safety and teamwork. This position requires a robust focus on operational excellence and communication skills to handle escalated service issues effectively.
Key Responsibilities:
• Drive operational excellence through a safety-first culture
• Manage safety audits and proactively address concerns
• Allocate resources to meet operational goals efficiently
• Set team goals aligned with company objectives
• Build strong relationships based on trust and respect
Requirements:
• Secondary school completion or equivalent
• 2+ years leading teams required
• Fluent in English, both written and spoken
• Flexibility for varying shifts and extended hours
• Previous airport experience preferred
Harness your coaching and leadership skills to create exceptional customer service experiences at American Airlines.
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📌 Airport Services Senior Coordinator (Toronto)
🏢 American Airlines
📍 Toronto