Join a Challenger At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences. The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward. If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big chance. We can't wait to get to know you! The Work Reporting to the Director, Organization Design, the Senior Manager, Organization Design & Operating Model is responsible for independently leading significant organization design and operating model workstreams and developing recommendations for senior leaders with minimal day-to-day oversight. The role partners with business leaders, Human Resources Business Partners and transformation teams to translate strategy into practical organizational solutions that improve organizational effectiveness, decision-making, accountability and business performance. The Senior Manager leads complex work from diagnosis through implementation, including organizational assessments, future-state organization design, operating model design, governance, decision rights, workforce and capability planning, and implementation planning. The role requires deep technical expertise, sound judgment, strong facilitation and the ability to navigate ambiguity while balancing strategic thinking with practical execution. The Core Responsibilities: Lead end-to-end organization design initiatives,



including current-state assessment, design principles, future-state structure, role and accountability design, options assessment, recommendations and implementation planning. Lead operating model design and refinement, including capabilities, governance forums, decision rights, accountabilities, interactions, operating rhythms and ways of working. Partner with business and Human Resources leaders to understand strategic priorities, diagnose organizational challenges and develop practical solutions that enable business outcomes. Conduct organizational diagnostics and workforce analysis related to structure, spans and layers, role clarity, capability requirements, organizational health and workforce effectiveness. Design and facilitate interviews, workshops and working sessions with senior leaders and cross-functional stakeholders to gather input, challenge assumptions, align on trade-offs and enable decisions. Develop clear, evidence-based options, recommendations, business cases and executive-ready materials using qualitative and quantitative insights. Assess the organizational and workforce implications of enterprise transformation, operating model change, integration, restructuring, technology, automation and evolving business priorities. Support strategic workforce and capability planning by identifying future-state capabilities, roles, capacity needs and organizational implications. Develop transition roadmaps, implementation plans, readiness assessments and risk mitigation approaches for approved organization and operating model changes. Independently manage assigned workstreams, deliverables, stakeholders, risks, dependencies and timelines, escalating material issues and decisions when appropriate. Build trusted relationships across the

📌 Senior Manager, Organization Design & Operating Model (18-Month Contract) (Toronto)
🏢 EQ Bank | Canada's Challenger Bank
📍 Toronto