OverviewMarketing Operations Lead at Export Development Canada | Exportation et développement Canada. Employment type: Permanent. Location: Ottawa, Ontario (hybrid work setting; office 2 days per week; relocation assistance available).Application deadline: September 16th, 2025Position: Marketing Operations LeadCompensation: Marketing Generalist 18: Salaries range from $94,664 to $126,219 annually, based on qualifications and experience, plus a performance-based incentive.Why Join EDCCollaborate with a diverse, experienced teamThrive in a supportive, teamwork-driven environmentImpact global communities through sustainable growth in emerging marketsRecognized as one of Canada’s Top 100 Employers, Best Diversity Employers, and a Top 100 Family-Friendly EmployersComprehensive Total Rewards package:Flexible benefits – Medical, Dental, Life, and more, with additional Flex creditsDefined Contribution Pension Plan – Generous matching programCompetitive vacation program – 4 weeks vacation + 2 floater days (for permanent employees)Wellness programs – Mental health support, fitness programsProfessional Development – Conferences, language training, educational opportunitiesTeam & ContextAs part of the Chief Operations Officer Group (COO), the Marketing Strategy and Effectiveness (MSE) team supports Brand, Demand Generation, Customer Experience, Customer Analytics, Martech and Web Experience initiatives. The Marketing Operations Lead will support the Operations team to drive coherence, efficiency and scalability across the marketing department.What You Will Be DoingLead quarterly planning process for the marketing departmentLead operational planning and execution of marketing campaigns and initiativesMaintain visibility into project timelines, deliverables,



and resource allocation at scaleEnsure alignment between marketing activities and business objectivesFacilitate collaboration between marketing teams to ensure integration across campaignsIdentify opportunities to streamline workflows and improve campaign and initiative executionDevelop and maintain standardized processes, templates, and documentationFoster a culture of continuous improvement and operational disciplineRecommend ways to leverage existing tools and platforms to improve marketing efficiencyCollaborate with martech owners to ensure tools are used effectively by the marketing teamPromote automation and digital workflows to reduce manual tasks and increase scalabilityDefine and track key operational metrics and KPIsBuild dashboards and reports to provide visibility into campaign performance and team productivityDeliver actionable insights to marketing leadership for strategic decision-makingServe as a central point of coordination between marketing teams and agency partnersFacilitate communication, alignment, and documentation across teamsSupport resource planning and capacity management across the departmentAssist in tracking marketing budgets and spend against planSupport vendor managementMaintain and enforce operational documentation, including Standard Operating Procedures and campaign playbooksEnsure compliance with internal policies and external regulations (e.G., privacy laws)Promote consistency and quality across all marketing deliverablesWhat We Are Looking For7+ years of experience in marketing operations, project management, or a related roleStrong understanding of marketing workflows and campaign executionExperience with project management tools (e.G., Asana,



Monday.Com, Wrike)Analytical mindset with proficiency in reporting tools (e.G., Excel, Looker, Tableau)Excellent communication and organizational skillsAbility to work cross-functionally and manage multiple prioritiesProven track record of being result orientedWhat Will Make You Stand OutBilingual in both official languages (French and English)Experience working in or with sales or channel departmentsFamiliar with the exporter journeyKnowledge of Azure Dev Ops or similar work management toolsExperience with GenAI toolsEligibilityEDC is committed to Fair Employment Practices and preference will be given to candidates who can work legally in Canada (Canadian Citizens or Permanent Residents). Candidates must meet government security screening requirements. The position is open to those who meet all essential requirements and submit by the closing date.Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world. Apply today!Want to learn more about EDC? Check our website: Commitment to Employment EquityExport Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. We nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves. We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community. Should you require accommodations during recruitment, please contact the Recruitment team at Date: Sep 2, 2025Primary Location: Ontario-OttawaJob Type: PermanentSchedule: Full-time#J-18808-Ljbffr

📌 Marketing Operations Lead (Ottawa)
🏢 Export Development Canada | Exportation et développement Canada
📍 Ottawa