Drive client success and team performance as a Client Success Manager with Long View in Calgary. Blend people leadership and operational excellence to enhance client outcomes.Long View is seeking a energetic Manager for its Calgary branch who thrives at the intersection of customer relationships and business performance. In this role, you'll manage a portfolio of clients, lead teams, and ensure impactful service delivery. You'll also focus on client engagement, financial results, and continuous improvement.Key Responsibilities:
- Lead and develop high-performing teams through mentorship
- Own client experience and service delivery across portfolios
- Build trusted relationships with key client stakeholders
- Manage financial performance including budgeting and forecasting
- Drive operational excellence in service delivery and qualityRequirements:
- 10+ years in IT consulting or client-facing roles
- 5+ years of leadership experience with operational accountability
- ITIL-based service management expertise
- Proven customer success and project delivery experience
- Strong communication and problem-solving skillsBecome a cornerstone of client growth and team development with Long View!#J-18808-Ljbffr

📌 Client Success Manager At Long View (Calgary)
🏢 Long View Systems
📍 Calgary