Donations Processing Representative (PT)Part Time Admin Support Burnaby, BC, CAPosition Summary: Donations Processing Representatives (DPR) join our Donor Services team. This operational role focuses on customer service, data processing, and modern, system‑based donation environments.Job PurposeAs a member of the Donor Services team, the Donations Processing Representative provides campaign gift, commitments, payment, and designation processing services while delivering high‑level customer service and supporting a positive donor experience. This role supports year‑round processing operations and campaign delivery.Work Schedule and FlexibilityThis position is regular part‑time with seasonal fluctuations as follows:Campaign season (approximately Sept–Mar): full‑time hours (35 hours, 5 days per week) based on operational needsNon‑campaign season (approximately Apr–Aug): part‑time hours (approximately 21 hours, 3 days per week) supporting ongoing processing and operational continuity.This structure supports predictable part‑time work and flexibility during peak campaign periods.**This position may be required to attend the office on any day and up to five days per week, based on operational needs.Key ResponsibilitiesProvide high levels of internal and external customer serviceProcess donations and maintain donor records in SalesforceCreate and maintain constituent records and account updatesCreate, receive, and process electronic imports/exportsMonitor processing errors and investigate and correct issuesRespond to written and verbal inquiries using established proceduresReceive physical and electronic donationsAdjust gifts, commitments, payments,



and designations with documentationSupport efficient processes and assist across the department as requiredGeneral ResponsibilitiesIdentify discrepancies early and escalate or resolve them through established proceduresMay participate on Community Project Team(s)Is a member of the Administrative Support team. May provide switchboard relief and perform other administrative dutiesPerforms other duties related to the qualifications and requirements of the jobQualifications & RequirementsHigh school diploma plus additional coursework or equivalent experienceTwo (2) years of office experience in customer service, donations processing, and/or an accounting environmentExperience with CRM systems (Salesforce preferred)Strong attention to detail and ability to follow established proceduresProficiency with Microsoft OfficeAbility to exercise tact and discretionAbility to adapt and learn current systems quicklyWorking ConditionsSome hours outside of business hours to attend meetings and eventsOrganizational core business hours (Monday – Friday, 8:30-4:30)CharacteristicsA commitment to building healthy, caring, and inclusive communities, internally and externallyEmbodying the organization’s core values to be collaborative, compassionate, strategic, responsive, accountable, and inspiringAbility to navigate ambiguity and comfortably operate in itDrive to succeed as an individual and as a team memberEEO StatementAt UWBC, we don’t just accept difference – we celebrate it, we support it, and we thrive on it for the benefit of our employees, programs, donors, and the communities we live and work in. We encourage all applicants regardless of age, sex, gender identity, colour, religion, sexual orientation, or any other basis to apply.We also encourage candidates who do not meet all qualifications to apply.This is a bargaining unit role with CUPE Local 1760. The position is at pay grade 26, which is $30.87 hourly.Candidates must live within 80 km of our office as this is an in‑office position.Interested candidates are invited to apply by submitting a cover letter and résumé to job competition C-2026-13.We kindly ask for no phone calls. Only candidates selected for an interview will be contacted. Thank you for your interest.#J-18808-Ljbffr

📌 Donations Processing Representative (Pt) - C$30.9 An Hour - Part Time (Winnipeg)
🏢 Uwbc
📍 Winnipeg