Join a team dedicated to saving lives every single day—that’s what working at The Community Blood Center (CBC) is really all about. CBC works closely with a community of volunteer blood donors to ensure a reliable blood supply is available to more than 40 hospitals. By joining CBC, you play an instrumental role in making this happen.

JOB SUMMARY:

Responsible for donor services functions which include greeting donors/guests, donor registration, cafe duties and associated clerical duties.

SCHEDULE:

Part -time position, 20-25 hours/week, working a variable schedule depending on donor center and mobile blood drive hours

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Greets and registers donors, instructs donors to review ReadyDonor information and answer Donor Heath History Questionnaire.
- Greets guests/contractors and contacts appropriate blood center personnel. Notifies appropriate CBC personnel of deliveries.
- As needed, performs donor registration activities at alternate fixed sites and mobile blood drives.
- Monitors donors for any adverse post-donation reactions and summons assistance from the collection staff.
- Serves refreshments to donors. Replenishes the refreshments and cafe supplies. Maintains a clean, neat setting in the cafe, including any housekeeping tasks indicated.
- Monitors and submits supply order forms to purchasing agent on a timely basis.
- As directed, assists in training of current employees and volunteers.
- Encourages donors to schedule future donation appointments prior to their departing.
- Provides donors with information regarding the blood center, blood donation types and/or CBC programs and their donation level.




- Assist donor and promote donor app, Lifesaver Rewards and all marketing promotions.
- Demonstrates knowledge of applications/software used by department including, but not limited to: MS Office, HemaConnect, HemaCollect, Ready Donor, Donor App, Volgistics, Employee Portal, UKG, Concur.
- Assists with clerical, reception tasks and any other duties as assigned.
- Complies with all policies and procedures as outlined in the CBC Employee Handbook, CBC SOPs or directives. Maintains current level of job-related skills by attending in-service, training sessions and reading publications.

JOB QUALIFICATION REQUIREMENTS:

- This position requires excellent verbal and written communication skills and the ability to relate well with others.
- Strong, flexible interpersonal, data entry/computer skills.
- Must be attentive to detail and possess good follow through skills.
- Must maintain confidentiality of CBC and donor information.
- Must act in a qualified manner.
- Able to travel throughout the territory to mobile drives and donation centers.
- Employee may occasionally be required to lift objects or materials weighing up to 35 pounds.

BENEFITS AND PERKS:

We take care of our team — from competitive wages and valuable training to comprehensive benefits packages. Depending on hours worked, this position can offer:

- Dental insurance fully paid by CBC
- Vision insurance
- PTO/Sick Time
- Paid holidays
- 403(b) retirement savings plan with matching contributions
- Employee Assistance Program
- Discounted YMCA Membership
- Regular employee forums and committees — everyone on our team has a voice!

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📌 Donor Registration Attendant (Appleton)
🏢 COMMUNITY BLOOD CTR
📍 Appleton