Our client is seeking an experienced and commercially minded General Manager to lead a hybrid residential operation with hospitality-driven services. This is a senior leadership role for a hands‑on operator who brings robust financial acumen, people leadership, and a genuine sense of ownership to their work. This opportunity will appeal to a proven leader who thrives in complex, multi‑faced environments and is motivated by improving performance while preserving a solid, values‑driven team culture. The General Manager is accountable for the overall operational performance, financial outcomes, and long‑term value of a diversified residential portfolio that includes both furnished and unfurnished offerings. The role blends operational leadership with commercial strategy, revenue optimization, and team development. As the senior leader on site, this individual sets the tone for service, accountability, and collaboration while acting as a trusted steward of the asset.Salary Range is $100,000 to $115,000+ bonusDescriptionOperational & Financial LeadershipOversee day‑to‑day operations across the property, ensuring consistency, compliance, and service standardsOwn full P&L; accountability, including operating and capital planning, financial review, and performance trackingIdentify and implement strategies to improve efficiency, profitability, and overall asset performanceCommercial & Revenue FocusExecute pricing, revenue,



and market‑facing strategies to support occupancy and income growthMonitor market conditions and adjust commercial approaches as neededDevelop and maintain external relationships that support leasing demand and visibilityResident Experience & CultureChampion a service‑focused environment that supports satisfaction, retention, and reputationAddress escalated issues with professionalism, discretion, and sound judgmentLead, mentor, and develop a stable, long‑tenured teamFoster a culture of accountability, collaboration, and continuous improvementSupport performance management, workforce planning, and team engagementOversee ongoing asset care and capital initiatives aligned with long‑term value preservationEnsure compliance with regulatory, safety, and emergency protocolsRequirementsPost‑secondary education in business, real estate, hospitality, or a related discipline5–7 years of progressive leadership experience in residential, hospitality, or service‑driven operationsDemonstrated success in financial management, operational oversight, and team leadershipStrong communication skills and the ability to build trust with internal and external stakeholdersCorporate CulturePeople‑first, values‑driven organization with a long‑term view on leadership and asset stewardshipCulture built on trust, accountability, and practical decision‑making—not bureaucracyStrong respect for experience, tenure, and institutional knowledgeAn empowered leadership environment where General Managers are trusted to truly own their operationEntrepreneurial mindset encouraged, with room to improve, innovate, and make a real impactCollaborative, grounded team culture with no ego and a high degree of mutual respectStable organization that values consistency, integrity, and doing things the right wayOpportunity to lead a complex, service‑driven operation while preserving a close‑knit team culture#J-18808-Ljbffr

📌 Residential General Manager - Rental/Residential - $100,000 - $115,000 A Year (Toronto)
🏢 JRoss Hospitality Recruiters
📍 Toronto