Elevate your IT support career as a Help Desk Technician in St. Albert, AB. Join a energetic team, where you'll troubleshoot issues and empower users across multiple locations.

We are looking for a hands-on Help Desk Technician to provide technical support to diverse end users. This role includes troubleshooting hardware, software, and connectivity issues in Windows 10/11 environments. You'll manage Active Directory accounts and support Microsoft 365 applications, ensuring effective user support.

Key Responsibilities: • Provide first and second-level technical support • Troubleshoot hardware, software, and network issues • Manage user accounts in Active Directory • Assist with Microsoft 365 applications support • Document issues and resolutions in ticketing systems

Requirements: • Experience in Help Desk or Technical Support role • Strong customer service and communication skills • Knowledge of Windows 10/11 environments • Understanding of networking fundamentals • Valid driver's license and reliable vehicle

Utilize your technical skills and customer-centric approach in this rewarding Help Desk Technician role. #J-18808-Ljbffr

📌 Help Desk Technician in St. Albert (Winnipeg)
🏢 David Aplin Recruiting
📍 Winnipeg