Elevate your career with UniLodge as a Customer Experience Coordinator, supporting residents in an engaging environment. This full time role offers a balance of dynamic tasks and resident interaction.

As part of UniLodge, you'll be the primary point of contact for student inquiries in a full-time Customer Service Coordinator role. Your previous experience in hospitality will help you deliver an exceptional resident experience while overseeing administrative responsibilities. You'll also play a vital role in promoting a safe and welcoming living atmosphere for all students.

Key Responsibilities: • Create a welcoming environment for residents • Address inquiries related to residency and personal needs • Report and escalate resident safety issues swiftly • Manage administrative duties including correspondence and filing

Requirements: • Experience in reception or hospitality valued • Excellent verbal and written communication skills • Proficient in using computer systems • Legal work rights in Australia • Current VIC Agent’s Representative Certificate needed

Support UniLodge's mission to provide superior student accommodation and exceptional service as a Customer Experience Coordinator. #J-18808-Ljbffr

📌 Customer Experience Coordinator - UniLodge (Thames Centre)
🏢 UniLodge Living Group
📍 Thames Centre