Sr. Regional Manager, Key AccountsDepartment: SalesEmployment Type: Full TimeLocation: Canada-Ontario-Field basedCompensation: $190,000 / yearDescriptionAs the Sr. Regional Manager, Key Accounts, you will lead a team of Key Account Managers. You will be an active member of the Canadian Leadership Team. This role is focused on driving a consultative, partnership‐based approach to customer engagement. Together with your team, you will help practices identify opportunities, assess operational and clinical needs, and develop customized holistic business plans aligned to each customer's desired future state.You will lead your team to move beyond transactional selling by bringing a deep understanding of the customer's business through workflow assessments, utilization analysis, growth planning, innovation adoption, and cross‐functional collaboration.Your team will support customers in integrating the Align Digital Platform, an end‐to‐end ecosystem of technologies, workflows, services, and education designed to help practices improve efficiency, patient engagement, and long‐term growth. Working closely with Regional Managers, Clinical, Marketing, Finance, and Operations, you will help ensure customers experience Align as a strategic partner focused on outcomes, innovation, and long‐term success.Role expectationsLead, motivate, and inspire a team of approximately 5–8 Key Account Managers focused on strategic partnership growth, treatment adoption, and iTero performance across the regionCoach and develop KAMs through co‐travel, business reviews, strategic account planning, and ongoing performance feedback, and the analysis of dataDrive a consultative business partnership model focused on understanding customer goals, workflows, risks,



and growth opportunitiesEnsure KAMs conduct holistic business audits and develop customized business plans to support each customer's desired future stateSupport the expansion and adoption of Invisalign, iTero, Exocad, and future Align innovations across strategic accountsPartner closely with Territory Managers and Regional Managers to deliver an One Align customer experienceCoordinate cross‐functional resources including Clinical, Marketing, Finance, Operations, and Customer Success to support customer priorities and executionDrive operational excellence through robust funnel management, forecasting discipline, account planning, and KPI accountabilityBuild a high‐performance culture grounded in collaboration, accountability, authenticity, and customer‐centricityDirect the partnership and collaboration of sellers within the region to maximize customer experience and ongoing promotion of Align solutionsWhat we're looking forBachelor's degree and/or equivalent experience requiredMinimum 10 years of B2B sales leadership, strategic account management, or commercial experience preferredPrevious experience leading consultative sales teams within medical device, healthcare, dental, or technology industries preferredDemonstrated success coaching and developing high‐performing commercial teamsStrong analytical, business planning, and strategic thinking skillsAbility to build executive‐level customer relationships and lead complex partnershipsExperience working within cross‐functional and matrix organizationsProficiency with Microsoft Office applications, CRM systems, and Salesforce preferredStrong English written and verbal communication skills; effective presenter across diverse audiences required. Bilingual French/English required for Quebec-based rolesPossess and maintain a valid driver's license and a good driving record to meet the requirement to travel extensively within the region including overnight travelLegally authorized to work in Canada and able to travel occasionally to the United States#J-18808-Ljbffr

📌 Sr. Regional Manager, Key Accounts - C$190,000 A Year (Toronto)
🏢 Align
📍 Toronto