Join Voyago as a Full-Time Call Taker for Inter-Community Shuttle Services. Engage with customers, manage inquiries, and coordinate effectively to ensure seamless ride scheduling.

In this role, you will utilize your strong communication and problem-solving skills while handling calls in a skilled manner. The position requires intermediate to advanced English language proficiency and technical skills to use our systems confidently. You will play a crucial role in documenting customer interactions and collaborating with dispatch to meet customer requests promptly.

Key Responsibilities:



• Answer customer calls promptly and professionally • Assist with ride bookings and inquiries • Document information accurately for tracking • Coordinate with dispatch to fulfill requests • Uphold superior customer service standards

Requirements: • 1-2 years of dispatch or call center experience • Excellent active listening and communication skills • Ability to remain calm in fast-paced situations • Familiarity with London and surrounding areas • Availability to work Monday to Friday, 7:00am to 3:00pm

Bring your communication skills and dedication to customer service to help ensure efficient shuttle services with Voyago. #J-18808-Ljbffr

📌 Full-Time Call Taker at Voyago (Winnipeg)
🏢 Voyago
📍 Winnipeg