Embark on a rewarding career as a Customer Service Specialist with Canada Life in Toronto, ON. Bring your strong organizational skills and detail-oriented mindset to support Group Retirement Services every day.

In this role, you will manage member records, inquiries, and complex issues while ensuring the highest service standards. With a focus on accuracy and relationship-building, this position is ideal for someone who thrives in fast-paced settings. You will become proficient in the Group Pension Administration System and work on a diverse block of business while fostering collaborative relationships.

Key Responsibilities:



• Administer group saving plan and member records in GPAS • Respond to member inquiries via phone and email • Manage a defined block of business effectively • Build relationships with internal and external stakeholders • Resolve complex and sensitive customer issues accurately

Requirements: • Advanced analytical and strategic thinking skills • Robust relationship-building capabilities • Proficient in Microsoft Office tools • Bilingual in English and French is an asset • Willingness to complete CEBS Fundamental Courses

Utilize your customer service expertise in a supportive environment that values your contributions and encourages professional growth at Canada Life. #J-18808-Ljbffr

📌 Customer Service Specialist in Toronto (Winnipeg)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 Winnipeg