Join Canada Life as an Associate Manager in Health & Dental Claims Operations, where leadership meets operational excellence. This pivotal role enhances the member experience through an engaged and high-performing team.

As a key player, you’ll oversee Team Performance Leaders and ensure that quality, service, and productivity metrics are achieved consistently. This position demands a results-oriented approach, emphasizing employee coaching and development while identifying strategic opportunities for growth.

Key Responsibilities: • Coach and develop operational employees for success • Monitor performance trends to enhance efficiency • Partner with various teams to resolve escalations effectively • Implement business strategies and operational improvements • Ensure adherence to compliance and risk management standards

Requirements: • Minimum 5 years of leadership experience in operations • Robust communication and relationship-building skills • Analytical mindset with a focus on results • Experience leading geographically dispersed teams • Familiarity with Lean and Operational Excellence principles

Lead the way in claims operations while nurturing talent at Canada Life. #J-18808-Ljbffr

📌 Health Claims Manager at Canada Life (Winnipeg)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 Winnipeg